Degraded performance for 10 minutes

Incident Report for PKIsigning ondertekenplatform

Resolved

This incident has been resolved.

Posted Nov 15, 2024 - 15:33 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2024 - 15:29 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 15, 2024 - 15:18 CET

Investigating

In order to resolve an issue, there might be some degraded performance within the next 10 minutes.

Posted Nov 15, 2024 - 15:17 CET

This incident affected: Signing engine (Signing service, eSeal service, Timestamp service, Digicert+QuoVadis cloud certificate service, Digidentity cloud certificate service), Authentication (SMS verification, Authentication server, Whatsapp verification), and Platform (Platform API, Front-end, Render service, Digipoort).